Audit exports are the artifact most compliance teams interact with directly, so here’s a field-by-field walkthrough.
The core fields
- Trigger — the event that started the decision (an inbound email, a document upload, a scheduled workflow)
- Rule applied — which policy or configured rule governed the decision
- Outcome — what the agent did as a result
- Routed to — for anything requiring human review, who it went to and when they acted
Common compliance workflows
Most teams pull a filtered export monthly for a specific workflow (e.g. all above-limit claims decisions) rather than the full log — the export tool supports filtering by workflow, date range and outcome so this stays a five-minute task, not a data-wrangling project.