Your claims, orders, production data and correspondence all live in different systems.
Work is stuck in systems that don't talk to each other.
Manual triage, every time
Routine claims, tickets and non-conformances all get the same manual checks, regardless of complexity — so simple cases wait behind hard ones.
No single source of truth
Cover, production data and correspondence live in different systems, reconciled by hand on a meeting cadence instead of in real time.
Nothing surfaces until it's late
Something needing a decision sits in an inbox until someone happens to check it — instead of landing on the desk of whoever should actually see it.
Industries build on xlabs OS
Build a living record of your company’s knowledge and automate your practice. Clients, policies, correspondence and documents brought together in one collaborative platform. Seamlessly integrated to underwriters, providers and financial institutions to centralise all your client data.
Explore Insurance →ManufacturingOne platform for manufacturing to automatically fulfill your orders. Quotes, invoices, orders and production centralised into a single workflow. Automated with your financial software, providing an up-to-date financial snapshot and end-to-end client processing.
Explore Manufacturing →Small & Medium BusinessBuild a living record of your company’s knowledge and automate daily business operations. Lead generation, marketing campaigns, customer support, and financial tracking brought together in one collaborative platform. Seamlessly integrated with your business applications to centralise your data and accelerate growth.
Explore SME →Announcing xlabs OS for Insurance
A configured operating system for claims and underwriting. Built on the same core, governed to the standard your regulator expects.
Read the announcement ↗An intelligent operating system tailored to your business processes. xlabs OS understands your company, takes direct action and lets you see what you couldn't see before.
Agents that hold a role
A knowledge layer that stays current
Modular governance
Workflow queues with owners
Connects to the systems you already use. Your emails, conversations, documents & integration data becomes AI-ready, instantly.
Work arrives on every channel you already use
What ties it together. The base platform every workspace runs on, underneath every industry configuration.
Daily briefing
An auto-generated summary each morning — priority items, overdue work, what changed overnight across every connected system.
Knowledge / Brain
A persistent, shared knowledge layer — policies, decisions, documents — queried conversationally by every user and agent.
Vault
Every document extracted, categorised and auto-filed against the record it belongs to — nothing sits in an inbox waiting to be actioned.
Email & Slack ingestion
Conversations get read, linked to the right record, and surfaced as a Request the moment they need a human decision.
Access control
Authorisation, view and action rights per document and record, mapped to both human and agent users — not a blanket permission set.
Sandboxed execution
Any action that writes to a live system runs isolated first, so a failed action can never corrupt your source data.
Trusted by industry.
“We stopped hiring against the backlog. Straightforward claims close the same day, and our assessors spend their time on the files that genuinely need an argument.”
Fast workflows, safe controls. AI agents handle the heavy lifting, but real people review and approve every step before action is taken.
Safety isn't an afterthought — it's built right into how our agents run. Before any answer goes out, it's checked against accuracy thresholds. If an agent isn't confident, it stops, tags in the right person, and passes along the complete case file.
Stop managing workflows by hand. Our platform is customised for your industry and plugs straight into your tech stack — no extra tools, patch jobs, or manual workarounds required.
Read the docsComposable primitives let you configure exactly the operation you run.
Read about the core ↗“xlabs OS was the only platform that gave our engineers direct access to every layer — agents, knowledge and audit — without asking us to compromise on governance.”
Latest updates
Ready before you are.
While you slept, xlabs OS read every inbox, document and system change overnight, and built this morning's briefing before anyone logged in.
Working while you work.
Every request, on every channel, checked against policy and routed to the right owner — nothing sits in a queue you can’t see.
Nothing slips past.
The moment something needs a decision, a named person gets it — before it becomes a backlog nobody notices until Monday.
It closes the day with you.
A short summary of what happened, what’s outstanding, and what tomorrow’s briefing already knows — then it keeps watching through the night.
See it running on your own work.
Bring one real process. We'll show you what xlabs OS does with it in a 30-minute session.